Sleep Temple's Shipping Policies

Below you will find specific information related to the shipping of our products to you. If a question is not answered below, please feel free to contact us at any time and we will assist you with your queries.

Same-Day Dispatch

All orders received prior to 1pm (AEST) on business days are shipped the same day. Orders are shipped from our Perth warehouse.

Rob and our warehouse team take a much deserved break on weekends and public holidays, so orders placed on these days will be shipped the following business day.

What if I’m not home for delivery?

Australia Post will attempt delivery at your address listed on the order you placed, often time if you are not home, they will leave your delivery in a safe place if one is available (this is determined by the delivery driver). Should they be unsuccessful, your item will generally be sent to the nearest collection centre (usually your local post office) for you to collect at a convenient time.

They will generally hold these items for up to 10 days. Sleep Temple are not responsible for any unsuccessful delivery attempts and by ordering from our site, you accept that should Australia Post be unsuccessful in attempting delivery, you will be responsible for arranging collection as per their “Missed Delivery” terms.

Should you not pick your item up and if the item is returned to us by Australia Post, you will be notified to make arrangements for re-delivery to you at your cost. 

How much does shipping cost?

Sleep Temple offers free shipping on all Australian orders (no minimum spend required, because we're cool like that!). We do have express shipping options available for time sensitive orders and the costs of these services are displayed for you during the checkout process.

How can I track my order?

You will be sent an email with tracking details as soon as your order has been picked up by Australia Post (usually the night of the business day dispatch).

Please email if there are any issues with the tracking information provided to you after your purchase and our customer service team will get in touch with you to assist as soon as possible. Please note: it can take up to 48 hours for tracking information to appear.

You can also track your order using our order tracker found here.

One lucky sleeper just purchased16 minutes ago from Bridgetown,WA
One lucky sleeper just purchased17 minutes ago from Newcastle,NSW
One lucky sleeper just purchased18 minutes ago from Hobart,TAS
One lucky sleeper just purchased19 minutes ago from Devonport,TAS
One lucky sleeper just purchased20 minutes ago from Kingston,TAS
One lucky sleeper just purchased21 minutes ago from Cairns,QLD
One lucky sleeper just purchased22 minutes ago from Mackay,QLD
One lucky sleeper just purchased23 minutes ago from Townsville,QLD
One lucky sleeper just purchased24 minutes ago from Alexandria, NSW
One lucky sleeper just purchased25 minutes ago from Eagle Farm, QLD
One lucky sleeper just purchased26 minutes ago from Morningside, VIC
One lucky sleeper just purchased27 minutes ago from Forest Lodge, NSW
One lucky sleeper just purchased28 minutes ago from Cairns, QLD
One lucky sleeper just purchased29 minutes ago from Logan, QLD
One lucky sleeper just purchased30 minutes ago from Darwin, NT
One lucky sleeper just purchased31 minutes ago from Alice Springs NT
One lucky sleeper just purchased32 minutes ago from Palmerston,NT
One lucky sleeper just purchased33 minutes ago from Ashfield,WA
One lucky sleeper just purchased34 minutes ago from Boya,WA
One lucky sleeper just purchased35 minutes ago from Coolbinia,WA

We use cookies to ensure that we give you the best online bedding shopping experience on our website. View our privacy policy below.